Shipping Policy
Thank you for choosing Eco-Knitwear for your knitwear product purchases. Our shipping policy is designed to ensure a smooth and satisfying experience for our customers.
Shipping is free for all orders, with no minimum purchase amount, to make our products accessible to all our customers.
We are committed to processing and shipping all orders within 24 hours to 3 business days following order confirmation. This ensures that your items will be prepared and shipped as quickly as possible.
We understand the importance of receiving your purchases promptly. Therefore, we estimate that delivery (free) takes between 6 and 20 business days maximum from the shipping date. Please note that delivery times may vary depending on your location and weather conditions.
To ensure the security of your order and allow you to track its journey, all our parcels come with a tracking number. You will receive this number via email as soon as your order is shipped. You can then click here to redirect to the tracking page and monitor the progress of your parcel until delivery.
Our customer service team is available to answer any questions regarding your order, its shipping, or any other matter. Feel free to contact us via email at [email address] or by phone at [phone number] for assistance or additional information.
We want you to be completely satisfied with your purchase from Eco-Knitwear. If for any reason you are not satisfied with your order, please refer to our returns and exchanges policy for instructions on how to return or exchange your item.
Thank you for trusting Eco-Knitwear for your knitwear needs. We look forward to providing you with exceptional service and quality products.
- Free Shipping
Shipping is free for all orders, with no minimum purchase amount, to make our products accessible to all our customers.
- Fast Order Processing
We are committed to processing and shipping all orders within 24 hours to 3 business days following order confirmation. This ensures that your items will be prepared and shipped as quickly as possible.
- Delivery Timeframe
We understand the importance of receiving your purchases promptly. Therefore, we estimate that delivery (free) takes between 6 and 20 business days maximum from the shipping date. Please note that delivery times may vary depending on your location and weather conditions.
- Parcel Tracking
To ensure the security of your order and allow you to track its journey, all our parcels come with a tracking number. You will receive this number via email as soon as your order is shipped. You can then click here to redirect to the tracking page and monitor the progress of your parcel until delivery.
- Customer Service
Our customer service team is available to answer any questions regarding your order, its shipping, or any other matter. Feel free to contact us via email at [email address] or by phone at [phone number] for assistance or additional information.
- Returns and Exchanges
We want you to be completely satisfied with your purchase from Eco-Knitwear. If for any reason you are not satisfied with your order, please refer to our returns and exchanges policy for instructions on how to return or exchange your item.
Thank you for trusting Eco-Knitwear for your knitwear needs. We look forward to providing you with exceptional service and quality products.