At Eco-Knitwear, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we are here to help. Please carefully read our returns policy below:

• Returns Accepted:

- We accept returns within 30 days of receiving your order.
- Returned items must be in their original condition, unworn, unwashed, and with their tags intact.

• Refunds:

- Refunds will be issued once we have received and inspected your return.
- Refunds will be issued to the original payment method within 7 business days.

•  Exchanges:

- If you wish to exchange an item, please follow the return process described above, then place a new order for the desired item.

• Return Shipping Costs:

- Return shipping costs are the responsibility of the customer unless there was an error on our part in sending your order.

• Non-Refundable Items:

- Some items are non-refundable, including sale or promotional items.

• Customer Service:

- Our customer service team is here to assist you at every step of the return process. Feel free to contact us with any questions or concerns.

Thank you for choosing Eco-Knitwear. We strive to ensure your satisfaction with every purchase.